✅ Pump Alarm Repeating
20251212: Plumber resolved the issue. Replaced floater, pump 1 was jammed and cleaned twice. Wiring was messed up according to plumber it is fault of electrician. After all that was sorted the pump is now behaving as expected. Alternates between pump1 and pump2 when activation float triggers. Have not verified if the lag float is working as the work took till 6-7pm and everyone wanted to call it a day. Also need to verify if wiring hub is covered because junior tech dropped the cover and I wasn’t present to see if picked it up from the bottom of the well. Marking issue as resolved but with @todo to look for wiring cover.
Here is an example of the pump alarm going off twice in one hour. This is a clip from today which is not raining but had rained yesterday.
| Time | Action | Duration (All clear → ALARM) |
|---|---|---|
| 13:02:00 | All clear (pump stopped) | |
| 13:05:25 | First light on | |
| 13:31:05 | ALARM | 29 min 05 sec |
| 13:32:10 | All clear (pump stopped) | |
| 13:34:06 | First light on | |
| 14:13:41 | ALARM | 41 min 31 sec |
| 14:14:45 | All clear (pump stopped) | |
| 14:16:41 | First light on |
Based on above breakdown of what’s happening on the video and the pump’s manual I believe pump1 is broken or absent. This is forcing the second pump (in the manual designated as LAG) to be used. Manual shows a 4 floater setup but I believe we have only setup 3. so the ALARM and pump2 is both being activated when the LAG floater activates.
Investigate pump1
Confirm if it is broken. The Lag pump should pump water out to the yard to avoid overflowing the secondary well.
Investigate why well is filling up every half hour on a non rainy day
- Is water coming back in from the second well. (it is shallow and cannot hold as much as what is being pumped into it)
- Is water draining to the city at minimum flow rate. Can we Increase the flow rate.
Backup power supply
At the rate the well is filling a backup power is needed. Alarm will not sound when there’s no power. Also look into an utility pump and/or manual pump.
 wiring from pump controller to well. Plumbers need to see this each time they service the pump to ensure they understand the wiring |